Member of the Week - Barclays Bank

Barclays has more than 325 years of history from their beginnings in Lombard Street.  They’ve always welcomed bright ideas and new technology: from backing the fastest steam ships in the world, launching the UK’s first credit card to making payments as easy as swiping your finger.  Barclay’s has strong digital focus that helps businesses be ready now and in the future as the landscape continually changes and evolves.  They have a passion for supporting businesses with growth potential all from a local basis.

We spoke to David Loughlin, Relationship Manager with Barclays Bank, who specialises in working with business in the Highlands & Islands with a turnover of up to £5m.

David said: “I work within the Business Banking team for Scotland.  I moved to Inverness in April this year as part of our expansion plans in Scotland. Having identified the Highlands as a key area- we felt this was a great opportunity to work closer with businesses on a local level. My focus is supporting clients with the resources they need to move forward”.

“As I have a small portfolio of less than 50 businesses I find that I work closely with my existing clients, alongside potential new ones, in planning appropriate strategies. This is done through an understanding of their plans and recognising the challenges they face in their industry. Through time spent understanding the impact caused by these factors I would say that I have demonstrable track record in helping deliver positive banking outcomes.

“With over 15 years’ experience in the financial services sector I find that I am able to navigate all the technical & background processes to deliver beneficial, tangible outputs that add value to the businesses that I work with.”     

We asked David why he would like Barclays to feature as member of the week: “Having experienced a fast start, in terms of the growth of the business, since I started in April I am keen to raise the profile of Barclays with fellow members.  I appreciate that a number of businesses will have long standing relationships with the traditional high street banks; however I want to make them aware that there are alternative options available when it comes to their banking needs”.

Barclays have launched their new Smartbusiness Dashboard & Apps, a time saving tool which allows customers to plugin their favourite apps; such as Freeagent, Xero, Facebook, Twitter, Linkedin, MailChimp, Google Analytics, to name a few; to get a snapshot of the financial, marketing, sales and administration of their business. This is free within customer’s Barclays online banking and as part of the open banking changes coming in 2018. More info can be found here:

We asked David what Barclays’ plans are over the coming 12 months, David said: “The speed of growth has meant the focus has been how we support our business customers in terms of meeting their financial goals.  Moving forward I want to raise awareness of the positive work that we are doing with local businesses and see who else we can support in terms of working together in 2018.”

David shared with us what he values most about Chamber membership: “Having been a member of other Chambers all across Scotland I appreciate the opportunity to make connections through the events which the Chamber runs.  I also feel it is a good way to help raise your profile locally and share details about how you are working with other businesses and events which you are running”.

David also share his ‘top tip’ to maximise your Chamber membership “Get involved with the events the Chamber runs.  Especially if you are looking to expand your network of contacts.  What I have found, in my short time in Inverness, is that the Chamber events are very well attended with a good mix of people to connect with”.