Member of the Week - Black Isle Renewables
Black Isle Renewables (BIR) is a local company who specialise in the installation and servicing of a range of renewable energy and related products. Established in 2010, they operate from their base near Culbokie covering primarily the Highlands and Aberdeenshire, Western and Northern Isles – and have been known to travel as far afield as Islay, Edinburgh and Papa Westray.
BIR aim to provide a ‘one-stop shop’ for clients looking to install renewable technologies into their home or business, and consider themselves experts in this field. Their after-sales and customer service includes on-going technical support, servicing and emergency call-outs, advice on grants and incentives and EPC (Energy Performance Certificate) assessments.
Sales are predominantly in the domestic market with services commissioned by architects, homeowners and builders. The balance is made up of projects for the commercial, public and third sectors.
Black Isle Renewables operates to the highest standards and is registered with the Microgeneration Certification Scheme (MCS) for the technologies it installs, and works in line with the Renewable Energy Consumer code (RECC).
Inverness Chamber of Commerce spoke to Carlan Connon, Operations Manager for BIR. About her role, Carlan said: “I joined BIR in the summer of 2014 after having previously worked in social housing. In the last four years I have seen the company grow in terms of numbers and reputation, and ensuring that we are able to offer the best levels of customer service in all aspects of our business is a key part of my role.”
Carlan told us why BIR would like to feature as member of the week: “BIR is a small but growing family business. We are proud of what we have achieved over the last 8 years, from start up to where we are now. Being Member of the Week allows us to communicate that success to a wider audience.”
BIR have installed renewable technologies in every type of building from a 16th century castle to the most modern, energy saving and futuristic in design. They have a collective experience that makes them unique in this area.
The area of renewable technology is one that continues to move forward rapidly as new and improved technologies become available, and their design team take time to ensure they are well informed about new developments and market trends. Most recently this has included adding battery storage for solar PV, and MVHR (mechanical ventilation and heat recovery) to the list of technologies in their portfolio.
Carlan shared with ICC their business plans for over the next 12 months: “Our strategic goal is to be the most widely recognised and well respected renewables company in the North of Scotland, and this drives everything that we do. In the next 12 months we plan to move to larger premises, increase our number of installation teams, and further expand our service and maintenance offering.”
Carlan shared with us what BIR value most in their Chamber membership: “As a small company, having easy access to the wider resources and expertise that the Chamber can offer is invaluable to us.”
Carlan shared her top-tip for making the most of your chamber membership: “Take time to learn about the full range of benefits that the Chamber can offer, and use them.”