Member of the Week - Marsh Commercial
For over 140 years, Marsh & McLennan Companies has supported enterprises, helping clients survive and grow in changing times. At Marsh Commercial, we believe that businesses like yours – from the sole trader, to the independents and fast-growing corporates – are the backbone of our society. A diverse community of people that together, keeps us moving forwards. That’s why we’re here to help you and your community thrive. Working harder, going further, and doing more to advise, protect and support you on your journey, wherever that may take you. From insurance, to risk management and employee health and benefits, it’s our passion to advise, protect and support you on your journey. We’ll invest the time and energy to truly understand you and your business, and the communities in which we serve. And by focusing on your unique needs, we’ll tailor advice and support in a simple, solutionbased way that works for you.
International Chamber member Marsh Commercial were previously Clark Thomson Insurance Brokers and have had an office in Inverness since 1999. We were acquired by the Marsh & McLennan Companies in May 2018 and have been trading as Marsh Commercial since May 2020 when we rebranded.
Marsh Commercial has 31 staff based in Inverness and over 50 in our Highland & Islands Region which include offices in Kirkwall and Elgin.
I’m Paul Chiffers and I joined the business in February 2019 as Branch Director for Inverness. I started in the insurance industry in 2008 as a trainee commercial broker and worked my way up to account executive with my previous employers before being offered my first management role with Marsh Commercial in 2019.
Through this member of the week campaign, we would like to promote our insurance broking (both commercial and personal lines) services as well as risk management and employee benefits. Also, promote our local service and community focus, as well as our in-house claims service which is so important to us.
We shared our plans with Inverness Chamber over the next 12 months which is growth. We achieved very good growth during 2020 under very difficult circumstances and managed to attract a lot of new clients. We are in the process of recruiting 7 new staff members (3 have already started) to help support and service our growing client bank.
At Marsh Commercial we are pleased to have attained IIC (Investor in Customer) IIC Silver, outstanding rating.
ICC asked us what we value most about our Inverness Chamber which is the chance to work with other local businesses who are equally as community focussed as we are.
Our ‘top-tip’ Support/attend events – there is a lot of great learning material and networking opportunities.