Member of the Week - Munro & Noble Estate Agency

Armed with over 40 years’ of experience, Munro & Noble’s property team have seen the Highland property market through highs and lows and continue to drive property sales throughout Inverness, Dingwall and the Highlands. Our property team discuss what sets Munro & Noble Property Shop apart from both its traditional high street Estate Agency competitors and online competitors.

Q. What services can Munro & Noble Property Shop offer?
A. Munro & Noble offer a ‘one stop shop’ for Estate Agency, Conveyancing and Financial Services. Clients can seek professional advice for a range of matters including mortgages, life and critical illness cover, buying or selling a property and also tying up the legal aspect of their purchase or sale with a solicitor. Offering a full service under one roof means clients save time and money during what can be a busy time in their lives.

Q. How can a high street Estate Agent compete with online agents?
A. When online Estate Agents gained a rise in popularity due to their low cost fixed fees, it was predicted that the death of the high street Estate Agent was imminent. However, Munro & Noble Property Shop and many other quality high street Estate Agents have worked hard to ensure that they remain competitive. Time and time again, our clients inform us that they are grateful to be able to pick up the phone, or pop into our shops and speak to our friendly and knowledgeable team. Crucially, rather than listing your property on Rightmove and waiting on a buyer, Munro & Noble’s Sales Negotiators work hard to find a buyer and sell your property for the best price. Our figures for property sold at above the asking price continually outperform the national average for online Estate Agents, meaning that our clients walk away with more money from their sale.

Q. What are the benefits of a high street shop when the service can be delivered online?
A. With two centrally located property shops in the heart of Inverness and Dingwall, Munro & Noble place great value on its high street presence. Our clients have the option to chat face to face with our team and we have the opportunity to build lasting relationships with our clients. Our shops continue to benefit from high footfall, both buyers looking for property and sellers looking for advice and guidance. A large number of visitors to our property shops are drop-in clients who have not made an appointment – something that would not be possible when dealing with an online Estate Agent. Munro & Noble continue to offer the best of both worlds to their clients, with extensive digital property marketing and quality personal service, the high street estate agent is accessible to all.

Q. What sets Munro & Noble apart from online Estate Agents?
A. While the process of advertising a property for sale is the same for both online and high street agents, the added benefits to having a high street presence can still be felt for our clients. The key to selling property at a higher value than the asking price is simple – people. Our team take time to get to know our clients and provide the highest standard of service when selling their home. Online agents are paid their fee upfront, therefore have little incentive to do any more than listing the property for sale. Our team work tirelessly on your behalf to ensure that your property is sold, at the best possible price.

Our experienced, professional team are happy to help with all matters relating to estate agency, financial services and conveyancing. Clients who are looking to sell their property for the best price using an established trustworthy firm of Solicitor Estate Agents can rest assured that Munro & Noble Property shop will provide the best results for them.

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