Member of the Week - Pat Munro

Pat Munro is a privately owned, Highland based company which currently employs around 170 members of staff – 20 of which are based in the waste services department. 

Founded in 1945, Peter (Pat) Munro began trading as an aggregate supplier, from a quarry on the family croft in Alness, which had previously been worked by the UK Government as part of the war effort.  In the 1960s, Pat’s eldest son Alastair – and later, his younger son Patrick – became the second generation to take control of the company as it progressed steadily.  The third generation of the Munro family came on board in the 1980s and, even to this day, the board of directors is primarily composed of family members.

However, with the continuing growth of the company, and the undeniable fact that the second generation management team were not going to last forever, the company had to make some challenging decisions.  In 2012, the current MD, Brian Munro, started the company on a major restructuring exercise to facilitate smooth succession and to ensure the company was in a good position going forward.  This involved embracing new corporate structures, empowering staff to take on more responsibility, formalising a business development strategy and agreeing a company vision to accurately reflect the values of the company.

Pat Munro currently offers the following main services:

Waste Services – collection, segregation, treatment and recycling / disposal of all waste
Quarry Products – coated road-stone, ready-mixed concrete, aggregates
Construction – civil engineering, building, road surfacing, utilities
Residential Development – homes bespoke design & build to affordable homes
Commercial Development – bespoke solutions in Easter Ross Business Park, Alness

We spoke to Grant Henderson, head of Waste Services at the firm to find out more.

“As Head of Waste my key responsibilities include the full operational, HSEQ, financial and commercial management of the department.  We have 2 transfer stations, one in Alness and one in Inverness, together with a fleet of 500 skips and hook boxes, 9 lorries and a materials recycling facility in Alness.

Since 1945, Pat Munro has been committed to contributing to the Highland economy and to ensuring that the company continues to offer future Highland generations employment opportunities and the prospect of developing a career in a locally owned and managed company.”

Pat Munro Waste provide a flexible prompt and efficient waste management solution and their large and modern range of skips and container vehicles allows the firm to cater for all commercial and residential waste streams.  The company believe they offer class leading levels of service and great prices.  Grant said:

“Sometimes we’re not quick enough to shout about what we do and how we do it and we’re keen to change this.  We put the customer at the heart of everything we do and we know that it’s not a case of one size fits all in waste and so can assess requirements on an individual basis, offering tailored services for the management, storage, collection and disposal of all waste including contaminated, special and hazardous waste.”

In 2015, the firm’s 70th anniversary year, Pat Munro achieved the accolade of ‘Highland Business of the Year as well as The Herald award for “Best Large Rural Family Business”, in recognition of the longevity of the company, but also of the transition undertaken to secure its future.

Visit the dedicated Pat Munro Waste website for more information or call 01349 882 377.  Don't forget to follow social media to keep up to date with Member of the Week:

Inverness Chamber of Commerce
Pat Munro

Inverness Chamber of Commerce
Pat Munro